Late Fee Policy

1. An e-mail payment reminder will be sent to you on the following days:
- 5 days before the invoice is due
- 1st Reminder: 1 day after due date
- 2nd Reminder: 3rd day overdue
- 3rd & Final Reminder: 4th day overdue

2. We do not e-mail, telephone or send postal mail notifying about disconnections. It is your responsibility to make sure your invoice is paid.

3. A $5 late fee will be added to your current overdue invoice if its 5 days past due. It will be paid by automatically charging your default payment method that is on your account.
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